Frequently Asked Questions
- Fine Jewelry is meant to be worn and enjoyed, but maintaining its sparkle does require some care. We recommend removing fine jewelry – especially rings before activities like exercising, moving heavy objects, cleaning, gardening, and swimming.
- For basic cleaning of most fine jewelry, soak for a few minutes in warm water and gentle dish soap, then scrub with a soft toothbrush. Focus on places where dirt can accumulate, such as underneath stone settings and in between prongs. Rinse well and pat dry with a soft cloth. We do not recommend this method for soft stones like opal, turquoise, tanzanite, and pearls as this can discolor the piece and damage the stone.
- For metal polishing, you can use a polishing cloth to lightly buff metals back to a shine.
- All jewelry should be stored in a cool, dry place, preferably in its original box. A jewelry box is great too.
- Fine jewelry should be inspected and professionally cleaned every six months to ensure all settings and stones are intact.
We offer insurance appraisals for jewelry. Prices start at $100 per piece and can range from $150 to $250, depending on the complexity of the piece and stone measurements. Shipping fees may apply. Get in touch at info@matildabardet.com
Yes, this would be considered Matilda Semi-Bespoke. We would use our existing setting and substitute the desired stones. Email us to get started at info@matildabardet.com. Subject Line: Matilda Semi-Bespoke.
Our pieces are made to order. All our signature heirloom collection lead times are noted within their product description. For fully bespoke pieces, please visit our Bespoke page.
We highly recommend getting the desired fingers sized at your local jewelry store to ensure perfect fit. We are also able to send you a complimentary ring sizer to help you identify your size; please get in touch with us at info@matildabardet.com Subject Line: Request for Ring Sizer
Factor in the following – seasonal changes (e.g winter and summer months) that cause hand swelling and dominant vs. nondominant hand when sizing your fingers. Your dominant hand tends to run thicker.
Every stone is carefully curated and hand selected by the Founder & Designer. We work with small parcels and trusted gem partners who spend months sourcing and selecting the best gemstones and diamonds in the industry to present to us. Slight variations in proportions vary based on size. Making each heirloom One-of-a-Kind, unique just like its wearer.
Yes, our first piece ever was a men's ring. We believe that jewelry can be worn by everyone in many different ways, and it carries deep talismanic significance.